Industries We Serve

When the line stops, money stops. We keep both moving.

IT + OT done right — so ERP, MES, PLCs, and the laptops on the factory floor all play nice.

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Most MSPs don’t know what a PLC is

Manufacturing IT isn’t email and Wi-Fi. It’s SCADA, HMIs, PLCs, historian databases, and a production network that talks to robots and sensors — all of which was built for reliability, not security.

Gravity Networks segments OT from IT, hardens the business side, keeps the ERP running, and makes sure nothing we do takes a line down.

Serving businesses across Utah and Tennessee from our offices in Salt Lake City and Knoxville.

We understand the stack

  • ERP (NetSuite, Sage, Epicor, Dynamics)
  • MES + SCADA + PLC networks
  • CMMC-adjacent supply chain security

HOW GRAVITY RUNS IT FOR MANUFACTURERS

Plant-floor aware, ERP-ready, supply-chain-secure.

IT / OT segmentation

We separate your production network from the business network with firewalls, VLANs, and explicit allow-listed traffic. One ransomware event shouldn’t stop the line.

ERP & MES uptime

NetSuite, Sage, Epicor, Dynamics, Plex, Fishbowl. We keep them running, integrated with the rest of your stack, and backed up.

PLC, HMI, and SCADA network hygiene

Legacy equipment that can’t run modern security agents still needs protection. We isolate, monitor, and lock down what we can’t patch.

Supply-chain cybersecurity

If you sell to DoD primes or other regulated buyers, their cybersecurity requirements flow down to you. We help you meet them without over-engineering.

Predictable IT budget

Manufacturing margins are tight. Flat-rate monthly billing means you can plan. No emergency invoices when something breaks at 2am.

Warehouse, shipping, and barcode systems

Scanners, printers, EDI, WMS integrations — we keep the stuff between raw material and truck working.

MANUFACTURING IT THAT DOESN’T STOP THE LINE

Predictable billing. Fast response. Local engineers.

Real humans
Responsive support

Engineers pick up tickets fast — not ‘soon,’ not ‘end of day.’ No call-center tree, no auto-reply purgatory.

Flat-rate
Monthly pricing

One predictable invoice. No surprise overages, no nickel-and-diming.

Since 2010
100+ SMBs served

Gravity Networks has been the managed-IT partner for 100+ small and mid-sized businesses across Utah and Tennessee since 2010. Years of operating experience, not a one-engineer shop.

Local
Engineers on the ground

Salt Lake City and Knoxville teams — not offshore, not a call-center script.

Get a free OT/IT segmentation review

A 30-minute call plus a 1-page report on how your production network and business network are (or aren’t) talking to each other. And what a single ransomware event would do.

REQUEST A SEGMENTATION REVIEW

MANUFACTURING IT QUESTIONS

Plant-floor segmentation, downtime risk, and ERP support — answered for plant managers and ops leaders.

Why does plant-floor IT need to be segmented from office IT?

Manufacturing networks usually mix IT (email, file shares, ERP) with OT (PLCs, HMIs, SCADA, MES) on the same flat network. That's how a phishing click in accounting takes down a production line — the ransomware lateral-moves from a clicked email into unpatched plant-floor systems that can't be taken offline for updates. Proper segmentation isolates OT from IT with firewalls, restricts protocols between them, and gives you the option to keep producing during an IT-side incident. We design and operate that segmentation for our manufacturing clients.

How do you handle legacy machines and HMIs that can't be patched?

Most plant floors have machines running Windows 7, Windows XP Embedded, or proprietary HMIs that simply can't be patched — the OEM doesn't support it, or downtime to update is too expensive. We isolate those systems behind a firewall, restrict inbound traffic to only what the controller needs, monitor for anomalous behavior, and document the risk for cyber insurance. Compensating controls are how you carry legacy machines safely.

What does downtime actually cost, and how do you reduce it?

Most manufacturers we work with measure unplanned line downtime in thousands of dollars per hour — sometimes per minute. We focus on the IT layers that cause it: ERP outages, file-server failures, network outages between the office and the floor, ransomware events. Redundant internet, monitored UPS, tested backups with written RTOs, and a documented incident playbook turn what would be an all-day outage into a 30-minute hiccup.

Can you support our ERP and MES alongside IT?

Yes — we manage the infrastructure those systems run on (servers, networking, identity, backup, security) and coordinate with your ERP/MES vendor when application-layer issues come up. Most outages that look like ERP problems are actually IT-side issues (auth, network, storage) that we resolve directly.

What about supply-chain security and CMMC for manufacturers serving the DIB?

Manufacturers in the Defense Industrial Base often need to meet CMMC 2.0 Level 2 to retain DoD contracts and prime-contractor work. The control set overlaps heavily with NIST 800-171 and includes MFA, encryption, access controls, audit logging, incident response, and configuration management. We operate the CMMC-relevant controls and produce the documentation for assessment.