Industries We Serve
When the line stops,
money stops. We keep both moving.
IT + OT done right — so ERP, MES, PLCs, and the laptops on the factory floor all play nice.
Most MSPs don’t know what a PLC is
Manufacturing IT isn’t email and Wi-Fi. It’s SCADA, HMIs, PLCs, historian databases, and a production network that talks to robots and sensors — all of which was built for reliability, not security.
Gravity Networks segments OT from IT, hardens the business side, keeps the ERP running, and makes sure nothing we do takes a line down.
Serving businesses across Utah and Tennessee from our offices in Salt Lake City and Knoxville.
We understand the stack
- ERP (NetSuite, Sage, Epicor, Dynamics)
- MES + SCADA + PLC networks
- CMMC-adjacent supply chain security
HOW GRAVITY RUNS IT FOR MANUFACTURERS
Plant-floor aware, ERP-ready, supply-chain-secure.
IT / OT segmentation
We separate your production network from the business network with firewalls, VLANs, and explicit allow-listed traffic. One ransomware event shouldn’t stop the line.
ERP & MES uptime
NetSuite, Sage, Epicor, Dynamics, Plex, Fishbowl. We keep them running, integrated with the rest of your stack, and backed up.
PLC, HMI, and SCADA network hygiene
Legacy equipment that can’t run modern security agents still needs protection. We isolate, monitor, and lock down what we can’t patch.
Supply-chain cybersecurity
If you sell to DoD primes or other regulated buyers, their cybersecurity requirements flow down to you. We help you meet them without over-engineering.
Predictable IT budget
Manufacturing margins are tight. Flat-rate monthly billing means you can plan. No emergency invoices when something breaks at 2am.
Warehouse, shipping, and barcode systems
Scanners, printers, EDI, WMS integrations — we keep the stuff between raw material and truck working.
MANUFACTURING IT THAT DOESN’T STOP THE LINE
Predictable billing. Fast response. Local engineers.
Engineers pick up tickets fast — not ‘soon,’ not ‘end of day.’ No call-center tree, no auto-reply purgatory.
One predictable invoice. No surprise overages, no nickel-and-diming.
Gravity Networks has been the managed-IT partner for 100+ small and mid-sized businesses across Utah and Tennessee since 2010. Years of operating experience, not a one-engineer shop.
Salt Lake City and Knoxville teams — not offshore, not a call-center script.
Get a free OT/IT segmentation review
A 30-minute call plus a 1-page report on how your production network and business network are (or aren’t) talking to each other. And what a single ransomware event would do.
REQUEST A SEGMENTATION REVIEWMANUFACTURING IT QUESTIONS
Plant-floor segmentation, downtime risk, and ERP support — answered for plant managers and ops leaders.
Why does plant-floor IT need to be segmented from office IT?
Manufacturing networks usually mix IT (email, file shares, ERP) with OT (PLCs, HMIs, SCADA, MES) on the same flat network. That's how a phishing click in accounting takes down a production line — the ransomware lateral-moves from a clicked email into unpatched plant-floor systems that can't be taken offline for updates. Proper segmentation isolates OT from IT with firewalls, restricts protocols between them, and gives you the option to keep producing during an IT-side incident. We design and operate that segmentation for our manufacturing clients.
How do you handle legacy machines and HMIs that can't be patched?
Most plant floors have machines running Windows 7, Windows XP Embedded, or proprietary HMIs that simply can't be patched — the OEM doesn't support it, or downtime to update is too expensive. We isolate those systems behind a firewall, restrict inbound traffic to only what the controller needs, monitor for anomalous behavior, and document the risk for cyber insurance. Compensating controls are how you carry legacy machines safely.
What does downtime actually cost, and how do you reduce it?
Most manufacturers we work with measure unplanned line downtime in thousands of dollars per hour — sometimes per minute. We focus on the IT layers that cause it: ERP outages, file-server failures, network outages between the office and the floor, ransomware events. Redundant internet, monitored UPS, tested backups with written RTOs, and a documented incident playbook turn what would be an all-day outage into a 30-minute hiccup.
Can you support our ERP and MES alongside IT?
Yes — we manage the infrastructure those systems run on (servers, networking, identity, backup, security) and coordinate with your ERP/MES vendor when application-layer issues come up. Most outages that look like ERP problems are actually IT-side issues (auth, network, storage) that we resolve directly.
What about supply-chain security and CMMC for manufacturers serving the DIB?
Manufacturers in the Defense Industrial Base often need to meet CMMC 2.0 Level 2 to retain DoD contracts and prime-contractor work. The control set overlaps heavily with NIST 800-171 and includes MFA, encryption, access controls, audit logging, incident response, and configuration management. We operate the CMMC-relevant controls and produce the documentation for assessment.
Related
Defense Contractors (CMMC)
If you sell to DoD primes, CMMC 2.0 requirements will flow down. Here’s our readiness approach.
Learn more →Cybersecurity
The supply-chain and ransomware protections manufacturing margins can’t survive without.
Learn more →Business Continuity
Tested backups, written RTOs, and a plan to keep the line moving when things break.
Learn more →